App Name: FramoGo
Developer: Chongqing Youqing Technology Co., Ltd.
Registered Address: Room 6-2, No. 1 Chunhui South Road, Dadukou District, Chongqing, China
Contact Information:
Qualifications: Yu ICP Bei No. 15011136-10A
We value your privacy and regard it as a fundamental right. Whenever you contact us or use "FramoGo" related services, we may ask you to provide personal information. We collect, use, store, protect, and disclose such information in strict accordance with this Privacy Policy to improve our products, services, content, and advertising. This Privacy Policy is closely related to the services you use through "FramoGo". We strive to express it in plain and concise language, and we hope you will read it carefully and make appropriate choices.
If you are considered a minor or an individual without full civil capacity under the laws of your jurisdiction (hereinafter referred to as a "minor"), please read and fully understand this Policy together with your legal guardian, and use FramoGo's products and services only with your legal guardian's consent.
You can read the corresponding sections below to further understand the specific provisions of this Privacy Policy:
Personal information refers to various information recorded in electronic or other forms that can identify a specific natural person alone or in combination with other information, or reflect the activities of a specific natural person. When you use the services we provide, we may collect, use, and store various information. In many cases, if you choose not to provide the personal information requested below, "FramoGo" may be unable to provide you with some or all of the products or services, or may fail to achieve the intended effect of the relevant services.
The personal information that may be collected under this Privacy Policy includes:
FramoGo is a supporting tool app for imaging devices, and does not require you to register an account. If you voluntarily contact us or provide feedback during use, we may retain your communication/call records, content, or contact information you leave, so that we can contact you, help you solve problems, or record the handling plans and results of relevant issues.
To provide you with services such as device connection, real-time preview, file download and management, we may collect information about the services you use and how you use them, including but not limited to your mobile device information, iOS version, device identifier, IP address, location information, Wi-Fi network information (such as SSID/BSSID, gateway information), etc. Location information is used only when necessary to scan for and connect to the imaging device's Wi-Fi, and we will not use it for continuous positioning or trajectory tracking.
When you connect an imaging device through FramoGo, we may read relevant information from the device, including device model, firmware version, device status, file list, photo/video files, etc. This information is used to display device status, preview images, and manage files within the app, and is processed only during local communication between this app and the imaging device. It will not be uploaded to our servers.
The following information does not constitute personal information under this Privacy Policy: anonymized information, i.e., information that has been technically processed so that the subject of personal information cannot be identified and cannot be restored after processing; and other information that cannot identify a specific natural person or reflect the activities of a specific natural person.
We may use the personal information collected from you in the course of providing services to you for the following purposes:
Basic functions include:
To ensure the normal operation of various functions, we will request or use system permissions within the necessary scope, following the principle of minimum necessity, and apply for relevant permissions only in corresponding functional scenarios. The main permissions and their purposes are as follows:
To ensure product functionality and safe and stable operation, we may integrate Software Development Kits (SDKs) provided by third parties. We conduct strict security monitoring of the third-party SDKs we integrate and require them to process your personal information in accordance with agreed methods.
Third-Party SDK List (described by "Name - Purpose - Information Possibly Processed"):
Please understand that the services provided to you by "FramoGo" are constantly updated and developing. If a certain service collects your information but is not described above, we will separately explain to you the content, scope, and purpose of the information collection through page prompts, interactive processes, app announcements, separate agreements, etc., to obtain your consent.
We will take all appropriate technical measures to ensure that you can conveniently access and manage your information.
You can view the status of authorized system permissions and basic app-related information through this app's settings page. You can also view all permissions obtained by this app in your iOS device's [Settings - FramoGo].
Each business function requires some basic personal information or system permissions to be completed. For additionally collected personal information or permissions, you may grant or withdraw your authorization at any time. You can do this through your iOS device's [Settings - FramoGo]. When you withdraw consent, we will no longer process the corresponding personal information. However, your decision to withdraw consent will not affect personal information processing previously carried out based on your authorization.
You can delete all data stored locally by this app by clearing the app cache or uninstalling the app, including downloaded files, cached thumbnails, database records, etc. You may also request deletion of your personal information from us in the following circumstances:
This app is a supporting tool app for imaging devices and does not require you to register an account. If you have not created an account during use, no cancellation is required. If you use any future services we may offer that require account registration, you may cancel in accordance with the prompts on the relevant page at that time.
We promise to keep your information strictly confidential. Except as otherwise required by laws, regulations, and regulatory authorities, we will only share your information with third parties in the following circumstances:
When you use third-party services through "FramoGo" and directly provide personal information to the third party, or authorize us to share personal information with the third party, the third party's privacy policy will apply. Please read their privacy policies carefully before use to decide whether to continue using the third-party service.
Storage Location: Personal information collected and generated within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China. Photos, videos, and other media files processed by this app, as well as device connection information, download records, and other data, are mainly stored locally on your iOS device (app sandbox or system gallery). We will not provide your information outside the territory of the People's Republic of China without your authorized consent, legal permission (if required), and de-identification or other security measures.
Storage Duration: We will store and retain your personal information only for the period necessary for the purposes described in this Privacy Policy and as required by laws and regulations. When you terminate the use of our services, we will stop collecting and using your information, and delete or anonymize the personal information we hold, except as otherwise provided by laws and regulations.
To ensure the security of your information, after collecting your information, we will take various reasonable and necessary measures to protect your information from improper use, unauthorized access, or disclosure. We will store de-identified information separately from information that can be used to restore personal identification, ensuring that individuals are not re-identified in subsequent processing of de-identified information. However, please understand that during the period when you access our services through communication networks and systems, security issues may occur due to factors beyond our reasonable control (including but not limited to hacker attacks, network viruses, etc.).
In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will promptly notify you of the incident through in-app announcements, email, phone calls, push notifications, etc. When it is difficult to notify personal information subjects one by one, we will issue announcements in a reasonable and effective manner. At the same time, we will proactively report the handling of personal information security incidents to regulatory authorities as required.
Our services are mainly intended for adults. Minors should not create their own personal information subject accounts without the consent of their parents or guardians. We recommend that minors under the age of 18 use our services under the guidance of their parents or guardians. We will protect the confidentiality and security of minors' information in accordance with relevant national laws and regulations.
If you are a minor, we recommend that your parents or guardians read this Privacy Policy and use our services or provide information to us only with the consent of your parents or guardians. In cases where information is collected with the consent of parents or guardians, we will only use or publicly disclose such information when permitted by law, explicitly consented to by parents or guardians, or necessary to protect your rights and interests. If your guardian does not agree to your use of our services or provision of information to us in accordance with this Privacy Policy, please immediately stop using our services and notify us in a timely manner so that we can take corresponding measures.
If you are the parent or guardian of a minor and have questions about how we process the information of the minor under your guardianship, please contact us through the contact information provided above.
All services of "FramoGo" are subject to this Privacy Policy, unless the relevant services have an independent privacy policy or special provisions exist in the corresponding user service agreement.
This Privacy Policy applies only to information collected by us and does not apply to any services provided by third parties or third parties' information use rules. We assume no responsibility for information that you voluntarily share with any third party.
We may update the provisions of this Privacy Policy from time to time as appropriate. If this Privacy Policy is updated, we will notify you through pop-ups in the "FramoGo" app, app announcements, or other means. If you continue to use our services after the updated Privacy Policy takes effect, it means that you have fully read, understood, and accepted the updated Privacy Policy and are willing to be bound by it.
If you have any questions, comments, or suggestions about our Privacy Policy, or need to contact us, please reach us through the following means:
We will respond within a reasonable time after receiving your feedback.
This Policy is effective from June 24, 2026.
Update History